TERMS & CONDITIONS
MK PERFORMANCE TUNING – TERMS & CONDITIONS
Effective Date: 04/06/2020
Business Name: MK Performance Tuning
Registered Office: Unit 4B, Barras Garth Road Industrial Estate, Leeds, LS12 4JW, United Kingdom
Email: contact@mkperformancetuning.com
Telephone: 07864 885498
By booking services, purchasing digital files, using the Portal, or otherwise engaging with our business, you agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, you must not proceed with any transaction or access any services.
1. DEFINITIONS
Service(s): Includes workshop tuning services, digital file delivery, trade portal access, and any other product or service offered by MK Performance Tuning.
Customer / User: Any individual, company, or trade member accessing services or products from MK Performance Tuning.
Portal: The online file delivery and management system for digital ECU/TCU files or downloads.
2. GENERAL ACCEPTANCE
Accessing or using any services, including booking, digital purchases, or portal access, constitutes acceptance of all terms within this document, including the Privacy Policy, and any other policies referenced herein.
3. DEPOSITS & BOOKINGS
A non‑refundable deposit may be required to secure appointments, parts orders, or services.
Deposits are forfeited if appointments are cancelled without written notice of at least 14 days.
Deposits secure schedule time, not guaranteed work outcomes.
4. WORKSHOP SERVICES & CUSTOMER RESPONSIBILITIES
Customers must ensure vehicles are maintained per manufacturer requirements before work commences (timing belt/chain, fluids, service intervals).
Customers accept vehicle tuning and related services at their own risk, and MK Performance Tuning is not responsible for mechanical failures or damage arising before, during, or after services.
Customers must hold adequate breakdown/recovery cover allowing recovery to our premises.
We may refuse service at our discretion.
5. DIGITAL SERVICES & FILE DELIVERY
Digital files (ECU/TCU calibrations, etc.) are delivered electronically via Portal or secure link.
Files are provided under a limited, non‑exclusive, non‑transferable licence for the specific vehicle they are intended for.
Licence does not transfer ownership of intellectual property.
Customers must not share, redistribute, resell, reverse engineer, or modify files outside of licence terms.
6. EMISSIONS & COMPLIANCE RESPONSIBILITY
Digital tuning files are intended for off‑road/motorsport/export use unless expressly stated otherwise.
Customers are fully responsible for ensuring local road‑use and emissions compliance.
MK Performance Tuning makes no guarantee that tuning files make a vehicle legal under emissions laws.
Any penalties, fines, or legal claims arising from emissions non‑compliance are the customer’s sole responsibility.
7. WARRANTY, LIABILITY & PERFORMANCE
We do not warrant specific gains, figures, or outcomes.
Mechanical wear or failure due to abuse, environment, or existing condition is not our responsibility.
MK Performance Tuning is not liable for indirect, incidental, or consequential losses, including loss of business, profits, data, or use of vehicle.
8. ECONOMY TUNING POLICY
Economy optimisations aim to improve fuel efficiency but do not guarantee improvements.
No refunds will be provided where fuel‑economy outcomes fail to meet individual expectations.
9. LIFETIME WARRANTY – SERVICE WORK ONLY
Services may be covered by a lifetime workmanship warranty when performed by us or an authorised party, provided all work is conducted by qualified technicians.
Warranty is void if unauthorised third parties alter, repair, or tune the vehicle.
10. FILE SALES, RETURNS & REVISIONS
Digital file purchases are final sale due to instant delivery and digital nature.
No cash refunds once files are delivered unless at our sole discretion.
We may issue file revisions if justified by diagnostic evidence (DTC logs, etc.).
11. PRICE, PAYMENT & TAXES
All prices are in GBP unless otherwise stated.
Taxes are applied at checkout where applicable.
Failure to pay in full may result in cancelled orders or revoked access.
12. PRIVACY & DATA PROCESSING
Our Privacy Policy governs the collection, use, and storage of personal and technical data. By using our services, you consent to the terms of our Privacy Policy.
13. ACCESS RIGHTS & ACCOUNT SECURITY
Portal accounts are personal to the trade member.
Customers must protect login details and notify us promptly of any unauthorised access.
14. AMENDMENTS
We may update these T&C at any time. Updated terms take effect when posted. Continued use of services means acceptance of changes.
15. GOVERNING LAW & DISPUTE RESOLUTION
These T&C are governed by the laws of England and Wales.
Any dispute shall be resolved by binding arbitration in England under the Arbitration Act 1996, enforceable worldwide.
Nothing prevents us from seeking injunctive or intellectual property protection in other jurisdictions.
16. CONTACT DETAILS
MK Performance Tuning
Unit 4B, Barras Garth Road Industrial Estate
Leeds, LS12 4JW, United Kingdom
Email: contact@mkperformancetuning.com
Tel: 07864 885498
Effective Date: 04/06/2020
Business Name: MK Performance Tuning
Registered Office: Unit 4B, Barras Garth Road Industrial Estate, Leeds, LS12 4JW, United Kingdom
Email: contact@mkperformancetuning.com
Telephone: 07864 885498
By booking services, purchasing digital files, using the Portal, or otherwise engaging with our business, you agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, you must not proceed with any transaction or access any services.
1. DEFINITIONS
Service(s): Includes workshop tuning services, digital file delivery, trade portal access, and any other product or service offered by MK Performance Tuning.
Customer / User: Any individual, company, or trade member accessing services or products from MK Performance Tuning.
Portal: The online file delivery and management system for digital ECU/TCU files or downloads.
2. GENERAL ACCEPTANCE
Accessing or using any services, including booking, digital purchases, or portal access, constitutes acceptance of all terms within this document, including the Privacy Policy, and any other policies referenced herein.
3. DEPOSITS & BOOKINGS
A non‑refundable deposit may be required to secure appointments, parts orders, or services.
Deposits are forfeited if appointments are cancelled without written notice of at least 14 days.
Deposits secure schedule time, not guaranteed work outcomes.
4. WORKSHOP SERVICES & CUSTOMER RESPONSIBILITIES
Customers must ensure vehicles are maintained per manufacturer requirements before work commences (timing belt/chain, fluids, service intervals).
Customers accept vehicle tuning and related services at their own risk, and MK Performance Tuning is not responsible for mechanical failures or damage arising before, during, or after services.
Customers must hold adequate breakdown/recovery cover allowing recovery to our premises.
We may refuse service at our discretion.
5. DIGITAL SERVICES & FILE DELIVERY
Digital files (ECU/TCU calibrations, etc.) are delivered electronically via Portal or secure link.
Files are provided under a limited, non‑exclusive, non‑transferable licence for the specific vehicle they are intended for.
Licence does not transfer ownership of intellectual property.
Customers must not share, redistribute, resell, reverse engineer, or modify files outside of licence terms.
6. EMISSIONS & COMPLIANCE RESPONSIBILITY
Digital tuning files are intended for off‑road/motorsport/export use unless expressly stated otherwise.
Customers are fully responsible for ensuring local road‑use and emissions compliance.
MK Performance Tuning makes no guarantee that tuning files make a vehicle legal under emissions laws.
Any penalties, fines, or legal claims arising from emissions non‑compliance are the customer’s sole responsibility.
7. WARRANTY, LIABILITY & PERFORMANCE
We do not warrant specific gains, figures, or outcomes.
Mechanical wear or failure due to abuse, environment, or existing condition is not our responsibility.
MK Performance Tuning is not liable for indirect, incidental, or consequential losses, including loss of business, profits, data, or use of vehicle.
8. ECONOMY TUNING POLICY
Economy optimisations aim to improve fuel efficiency but do not guarantee improvements.
No refunds will be provided where fuel‑economy outcomes fail to meet individual expectations.
9. LIFETIME WARRANTY – SERVICE WORK ONLY
Services may be covered by a lifetime workmanship warranty when performed by us or an authorised party, provided all work is conducted by qualified technicians.
Warranty is void if unauthorised third parties alter, repair, or tune the vehicle.
10. FILE SALES, RETURNS & REVISIONS
Digital file purchases are final sale due to instant delivery and digital nature.
No cash refunds once files are delivered unless at our sole discretion.
We may issue file revisions if justified by diagnostic evidence (DTC logs, etc.).
11. PRICE, PAYMENT & TAXES
All prices are in GBP unless otherwise stated.
Taxes are applied at checkout where applicable.
Failure to pay in full may result in cancelled orders or revoked access.
12. PRIVACY & DATA PROCESSING
Our Privacy Policy governs the collection, use, and storage of personal and technical data. By using our services, you consent to the terms of our Privacy Policy.
13. ACCESS RIGHTS & ACCOUNT SECURITY
Portal accounts are personal to the trade member.
Customers must protect login details and notify us promptly of any unauthorised access.
14. AMENDMENTS
We may update these T&C at any time. Updated terms take effect when posted. Continued use of services means acceptance of changes.
15. GOVERNING LAW & DISPUTE RESOLUTION
These T&C are governed by the laws of England and Wales.
Any dispute shall be resolved by binding arbitration in England under the Arbitration Act 1996, enforceable worldwide.
Nothing prevents us from seeking injunctive or intellectual property protection in other jurisdictions.
16. CONTACT DETAILS
MK Performance Tuning
Unit 4B, Barras Garth Road Industrial Estate
Leeds, LS12 4JW, United Kingdom
Email: contact@mkperformancetuning.com
Tel: 07864 885498